.....::::: AGENT RULES :::::.....

PlaySouthEast.com has established these basic rules and regulations to protect our clientele and our business.

All phone calls are recorded into our system. In the event of a dispute on a wager or any issue, all parties agree to be bound by the recording.
Any attempt to defraud PlaySouthEast.com by any player or member will have their account terminated immediately without any legal responsibility against PlaySouthEast.com
All rules and regulations or policies are subject to change at management’s discretion without prior notice.
PlaySouthEast.com reserves the right to terminate any player or account of any member at any time. Any unused portion of the deposit will be reimbursed to the member.
Each client is required to identify himself by his/her account number and password on each call to the PlaySouthEast.com Staff to access any information.
You must be at least 21 years of age to join PlaySouthEast.com.
Management reserves the right to refuse any bet, from anyone, at any time.
All client information given to PlaySouthEast.com will be kept confidential. Please refer to our Privacy Policy and Visitor Agreement for more information.
PlaySouthEast.com is not held responsible for clients who disclose their password and account number to other parties.
We recommend members to please review and/or print a copy of these rules and regulations along with our Privacy Policy and Visitor Agreement in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place.
If you are totally dissatisfied with the service you have received, we will consider your case and refunds of any unused portion of your deposit will be at management’s discretion.
It is recommended you may only participate in any gambling events if it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting or calling. You must understand and accept that we are unable to provide you any legal advice or assurances.
PlaySouthEast.com is fully licensed and bonded provider in Costa Rica.
By starting an account or initiating business with PlaySouthEast.com you are agreeing and are subject to these rules and regulations.

Sport Wagering Rules

All sporting events must be played on the date unless otherwise specified. If an event is postponed and/or rescheduled, that event will automatically constitute "no action", which means all money for that event will be refunded. Exception: Wagers on NASCAR, Tennis, Soccer and Golf events remain active for up to 1 week after the scheduled start date.
There will be no refunds; changing of plays or switching teams after an official wager has been placed.
After the telephone wager is made, the respective clerk will then repeat the information back to the player, this is called a "read back". During that conversation, if the bets and amounts are correct, the player will say, "That’s correct", and will repeat the assigned account number and password. Without a read back bets are not official.
All phone calls will be recorded. In the event of a dispute all parties agree to be bound by the recording.
When wagering on the Internet all players are strongly urged to print a hard copy of their pending plays. This print out will include a ticket number for all wagers. The ticket number is binding to all parties and is the only evidence used to settle disputes. No claims will be investigated with out a hard copy of the pending plays information.
PlaySouthEast.com reserves the right to delete, refuse or limit any wager, whether a win, loss or draw. If there is evidence of an obvious line error, past posted play or exceeding the dollar amount of the wagering limits, offenders will be held responsible. Further measures will be taken if this occurs on several occasions.
The winner of a wager is determined by the official result of the game or event.
Wagers on totals include overtime periods.
Wagers on halftimes include overtime periods.
Minimum and maximum wagers are subject to change.
All payoff odds are calculated on the odds in effect at the time of the wager.
Our rules rarely change, but occasionally conditions dictate that certain rules must be modified. These rule changes are noted on our website immediately.
PlaySouthEast.com offers lines on almost every important event around the world including lines on sports and events such as NASCAR, Tennis, Golf, etc. Also, we offer 1 st and 2 nd Halves wagers on all Basketball and Football games. Wagers of this nature are considered "props" at PlaySouthEast.com and offered in addition to our normal wagering menu. Rules and restrictions on these and any bets are at management’s discretion and may also be monitored by the agent through our agent software interface. It is the agents responsibility to create the specs on the min/max amount per game, per wager etc.. on each of his players account.

General Football Wagering Regulations

A game must go at least 55 minutes for 2nd half and game wagers to be official.
The 1st Half must be completed for applicable wagers to be considered action.
Overtime is included in the full game and 2nd half totals, sides or propositions, except 4th quarter propositions.
Las Vegas rules apply to any situation not outlined here.

General Basketball Wagering Regulations

A game must go at least 43 minutes in NBA and 35 for WNBA and NCAA for game wagers to be official
The 1st Half must be completed and the 2nd half must have no more than 5 minutes left for applicable
wagers to be considered action
Overtime is included in the full game and 2nd half totals, sides or propositions, except 4th quarter propositions
Las Vegas rules apply to any situation not outlined here

General Baseball Wagering Regulations

Games involved in Money-line wagers must go at least 5 innings
(4.5 if the home team is ahead) to be considered action.
Run line and total wagers must go 9 innings (8.5 if the home team is ahead)
and are always listed pitchers.
1st half wagers must go 5 full innings and are always listed pitchers.
Wagers on suspended games do not carry over into the next day.
Las Vegas rules apply to any situation not defined here.

General Hockey Wagering Regulations

The game becomes official (action) after 55 minutes of play.
Goals scored during overtime are included for wagers on the game,

If a game requires a shoot-out to determine the winner, One goal will be awarded to the winner for the final score (regardless of how many goals scored in the shoot-out) which will be recognized for the total goals scored as well as the winning team.

Our state of the art Agent Software Interface gives you the edge in your bookmaking business. Our software bundle allows you full monitoring and controlling capabilities by using the fastest processing software available providing a seamless integration between sports, casino and horses.
Your players will only need one account and their funds follow them to whichever program they wish to use. How does this benefit you? The speed and integration of our software allows us to grade games and move lines faster, keep a full grasp on your handles and players limits. This helps your players to have their accounts updated immediately. In turn this gives you the ability to run your reports as often as you would like to continually get all of your players balances and current action in real-time.
The features within our Agent Interface are:

Agent Position
This feature will provide you with the monetary exposure you have on all the games on the board for the week. It will show you a detailed report for each game, each sport on the money line, Point spreads, totals and additional proposition.

Open Bets
Shows all open or pending plays for all your active players. Also may be filtered by sport, type of bet and/or player name.

History
Displays all history for the players that you would have under your package. It provides the type of bets placed, date, amount, result and weather it was placed via phone or Internet. Also has a filter to show exactly how far back you want the players history displayed.

Standings
This option displays al of your players and their standings. It will show you the player, the credit limit, the amount wagered for the week, wagers at risk, current balance, amount wagered and won/lost in sports, in horses, and in casino. Also has a filter to show exactly how far back you want the players standings displayed.

Cash Flow
This feature will show you all cash transaction preformed on your players. It will provide the information by player, date placed, type of method, reference, description of the transaction, and the amount. Used for receipts, disbursements, and cash transfers.

Hold %
This feature will display the gross amount made by the agent from their players or sub-agents. It provides the percentage made from the player’s action by displaying a detailed report by player showing the type of wagers made by the player, the amount, the win or loss of the player for the week, and the hold percentage for the agent.

Position by Game
Very similar like the Agent Position feature but will display the monetary exposure by game reporting the type of wagers you have for the chosen game, the amount and players who have action on the specific game.

Action by Player
This is a full report of action taken on a weekly basis from your players. It will display the amount of action taken for that week, a breakdown of the type of wagers placed by the player and the amount of those wagers, any casino or horse action, along with the outcome for that week. Also has a filter to show exactly how far back you want the players Action displayed.

Hold % by Player
Similar to the Hold Percentage feature but displayed by a specific amount of players that you predetermine. This feature is useful for agents who wish to monitor the action on any amount of specific players.

Player Totals
This is a necessary report for any bookmaker. It will display the totals on a weekly basis for all your players with a breakdown on the pending wagers and graded wagers, along with the losses for the week and the Current and Net balance shown for the players account.

Daysheet
With this Feature you will control weekly figures compared with the agents and the sub-agents [if applicable] vs. the players weekly figures. This feature gives the agent the option of knowing a daily detailed description of whatever was bet throughout the course of the week, showing the bets taken on a daily basis, weekly totals, and of whatever is owed to each corresponding sub-agent/players. It offers information on pending amounts of players and agents for the selected week and current balance of each customer. It also offers the advantage of selecting if the information provided will be for all the agents with his player or single those that had action for the selected week, besides being able to choose the type of action that is desired to show, such as: all action, sports only, casino only or horses only. This Daysheet Feature also gives the option to change any of the Customers personal information through an editing interface selection. Some additional functions available at your request.

Management
This feature will show you the list of players and/or sub agents under your management. It allows you to edit the any personal information or configuration you may have your players or sub agents under, such as account, password, online password, credit limit, max wager, min wager, online max wager, online min wager, Account Status, Internet access, (Enabled / Disabled on Sports, Horses and Casino) etc.Handle Setup
Every now and then you may wish to have a special agreement with your sub-gents or players by giving hem a kickback or a percentage of their losses back on a weekly basis. This feature allows this to negotiation to flow easier for you. You may setup the specific players or sub-agents under this deal and setup the amount of the percentage you wish to return to them over their over all action. This feature will calculate the exact amount to be given back to them on the players chosen.

Line and Exposure.
The Line and Exposure Feature live lines and the current monetary exposure that you would have on each game shown to you by side, totals, money lines and propositions along with a detailed description of the status of each line for each game.

Handle
If you have a number of sub-agents that you work with you will also want to keep track of the action being taken from them and the percentage of their winnings on a weekly basis. This feature allows you to control and monitor this. It displays a full report of your sub agents and their players along with the corresponding percentage that each of them will receive on a weekly basis broken down for you on a daily basis

.Agent Exposure by game
This allows the agent to view the total amount of action per game on a per wager basis. This will display the game and the type of wager that your players have placed on them with a further detailed report of the players who have played that game, the time played and the amount.

Real Time Betting
Real Time Betting is an feature that allows the agent to view all incoming action on real time. This also comes integrated with personalized options such as refreshment time (time lapse between each time the information is refreshed on your screen), Bet History (allows you to choose how far back you wish to monitor the action), Wager detailing. It also allows the agent to key in a specific selection of players that he/she wishes to monitor. This is done through a selection interface where you may choose to monitor all incoming plays from all your players or a selected few which is done again, in real time.Real time betting also divides the range of the amount of the wagers in a color pattern for easier viewing and being able to quickly identify large amounts of wagers within a specific event.